When you create a User Account on MayuSilkArt.com, information including your email address, and physical IP Address are recorded and stored. This information is used internally by mayusilkart.com and is never distributed to any third parties.
Web Site Cookies
When interacting with the Mayu Silk Art website, your Internet Browser and the FestivalNet server communicate via a "session cookie". This cookie contains an anonymous identifier that is used by the Mayu Silk Art website. When you join and log in, a reference cookie is set to aid in your site navigation. We do not allow or set "foreign" cookies, those that are set from or used by other sites. Cookies do not give web sites the ability to "snoop" on your computer.
For the purposes of supplying our services and products directly to you/our users, students, visitors, or customers, we utilize third party agencies solely for the purpose of processing your credit card or PayPal purchases. Other than these third party credit card processing agencies, at no time is any financial or personal account information shared with any outside parties, with the exception of law enforcement should the need arise, and only then to comply with a subpoena.
Email and Spam
We only send emails to our members that have given us their email address. We hate spam and do not do it! We send transactional mailings, general news and newsletters that our members choose to receive. We always provide an opt-out option and allow members to set their account preference to "no contact".
1. Information we collect
1. 2. Information collected from our Users
If you use our Services to place personal orders without processing the data of third parties, you are to be considered as the User, where data are processed as follows.
What information do we collect from Users?
We collect the following data to confirm your identity, contact you, invoice you, and otherwise provide our Services.
- Name, surname, company name
- Shipping and billing address
- Email address and phone number
- Payment details
- IP address and device data
- Other information that you share with us while using our Services or during checkout
Upon starting to use our Services or when you subscribe to our blog or newsletters, we may process your email address to send you informative materials. At any point in time you can unsubscribe from receiving the above-mentioned information in our email footers and through your notification settings on our website.
1. 3. Information collected from Mayu Silk Art LLC website visitors and users
Upon visiting our website, requesting customer support, or subscribing to our blog, we may collect and process the following information related to you.
What information do we collect from website visitors?
To provide you with a better customer experience and to improve our Services, we may collect the following information about:
- Your device and browser
- Your IP address
- Other information that is collected from cookies and similar technology we use.
- Your name
- Email address
- Website address
- Any information that you share
- IP address
2. Sharing personal data with third parties
In order for Mayu Silk Art LLC to provide you with our Services, we work with third parties with whom we may share personal data to support these Services. Your personal data may be shared with third parties who provide hosting and server co-location services, communications and content delivery networks, data and cyber security services, billing and payment processing services, fraud detection and prevention services, web analytics, email distribution and monitoring services, session recording services, marketing services, our legal and financial advisors, among others (together – “Third Party Service Providers”). The Third Party Service Providers may only receive the minimum amount of personal data necessary, depending on their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes. We will only share personal data to Third Party Service Providers that have undertaken to comply with obligations set out in applicable data protection laws.
If you are a Merchant, by using our Services you are providing us with irrevocable consent to use any Third Party Service Provider at our discretion for the purposes of providing the Service.
Mayu Silk Art LLC remains responsible for the processing of personal data carried out by Third Party Service Providers that Mayu Silk Art LLC has engaged with for respective data processing in accordance with applicable laws.
In certain circumstances, we may also be required to share information with third parties to conform to legal requirements or to respond to lawful requests by public authorities as well as to protect our, or a third party’s, lawful interests.
3. Retention periods
We may retain your personal data, as well as your Customers' information, for as long as your relationship with us is active by having a Mayu Silk Art LLC account, or as otherwise needed to provide you our Services.
After terminating your relationship with us by deleting your Mayu Silk Art LLC account or otherwise ceasing to use our Services, we may continue to store copies of your and your Customers’ personal data as reasonably necessary to comply with our legal obligations, to resolve disputes between you and us or you and your Customers, to prevent fraud and abuse, to enforce our agreements, and/or to protect our legitimate interests.
4. Data subject's rights
If you are located in the European Economic Area, in accordance with European Union data protection regulations, you have certain rights with respect to your personal data.
You have the right to request access to your personal data and to correct, amend, delete, or limit the use of your personal data by logging into your Mayu Silk Art LLC account or by reaching us using the contact information provided below. Furthermore, if you believe that we have unlawfully processed your personal data, you have the right to submit a complaint to the contact information provided below, or to your respective data protection supervisory authority.
5. Information security
We seek to use reasonable organizational, technical, and administrative measures to protect the confidentiality, integrity, and availability of personal data. Unfortunately, no data transmission or storage system is guaranteed to be 100% secure, therefore we cannot guarantee absolute security of information. We encourage you to take care of the personal data in your possession that you process online and set strong passwords for your online accounts including your Mayu Silk Art accounts, limit access of your computer and browser by signing off after you have finished your session, and avoid providing us with any sensitive information whose disclosure you believe could cause you substantial harm.
All of Mayu Silk Art LLC’s authorized personnel involved in the processing of your and your Customer’s personal data have committed themselves to confidentiality obligations and shall not access or otherwise process your personal data without your authorization if it's not for the purposes of providing you our Services.
In the event that we experience a personal data breach, we will notify you (as a Merchant or a User) in compliance with the obligations set out in applicable laws.
6. International transfers of data
8. Contact information
Mayu Silk Art LLC
Attn: Data Protection Officer
Address: 5192 Bolsa Ave #4, Huntington Beach CA 92649