We are COVID-19 ready for business!
While we are eager to continue to bring the fun and wonder of the Mayu Silk Art Experience to everyone who seeks it, we are keenly aware that the world is in the midst of a global pandemic. In this unusual time, as well as at all other times, the well-being of our staff, guests, customers and community are of the utmost importance to us.
In order to continue to operate our studio and events safely and with as little disruption as possible, we have implemented the following protocols until further notice:
- We ask all guests to sign in with a phone number or email address. You can do this in person or by making an appointment online at www.mayusilkart.com/visit (or through AirBnb, Tripadvisor, etc.).
- Ensure all visitors, staff and participants observe masking and physical distancing protocols as set forth by current CDC and Orange County Health Department, and ADA guidelines.
- If you are sick, ,or think you may be, or if you have been to areas with a widespread outbreak in last 14 days, please reschedule your appointment after you are feeling well and have been symptom-free for at least 7 days.
- To comply with health department requirements, we will ask that all guests and staff maintain a minimum 6-foot distance whenever possible. This does not apply to members of your family or living unit. If needed, this may include the use of floor markers (or other forms of barricades) to guide all participants in maintaining the required distancing.
- We encourage visitors and participants not to visit in large groups (except where visitors and participants are from the same household).
- Disposable gloves, aprons and hand sanitizer will be provided at each work station.
- All guests and staff are asked to wash their hands with soap and water after using the restroom, or whenever they have touched their mouth or face. Two wash stations are available in the studio.
- Other than personal water bottles and beverages in cans, food and beverages may be served only during private events and visits.
- During the pandemic, we will do our best to stagger appointments so that you and your group are the only ones using the facility during your appointed time. However, there may be some crossover. For this reason, you may be asked to wait in the lobby or other area until we are ready for your session to start.
Additional Guidelines for our Staff
- We will be self-monitoring our daily temperature twice daily for all staff, once on arrival and a second time at 2pm. If a temperature of more than 37.5 degrees centigrade is recorded, then the staff member should be sent home with instructions to see a doctor, with a report of the diagnosis recorded in the office.
- All staff will wear masks, especially front of house staff.
- All staff, performers, and participants are reminded to practice social responsibility and to monitor their own health conditions, avoiding attendance of events if they are unwell.
- We will increase the frequency of cleaning and disinfection of premises, especially frequently-touched surfaces and items. In addition, we will close off the use of any items or areas which cannot be sufficiently cleaned and disinfected.
- Place hand sanitizers in easily accessible locations, so that participants and staff may disinfect their hands (e.g. after touching door handles).
- Encourage online and mobile purchase of tickets to events/venues and adopting e-payments to minimize the handling of cash.
- Proactively communicate the precautions in place in terms of social distancing, masking, visitor registration, and temperature screening, etc.
- Pre-empt and manage the expectations of visitors, participants, and partners by informing them of our safety and health policy before they arrive for their visit.
- Place notices and posters in prominent places to remind patrons to comply with relevant prevention and control measures (e.g. avoid shaking hands with other event participants and practice good personal hygiene).
- Appeal to visitors, participants, and partners to cooperate by practicing good hygiene, monitoring their health, and staying away from venues and events should they feel unwell (and see a doctor as soon as possible), and, finally, maintaining a physical distance of 1-meter from one another.
- Encourage visitors, participants, and partners to acquaint themselves with the facts of the outbreak and its spread, sharing them with the community to avoid Covid-19-related stigmatization or discrimination.