We are COVID-19 ready for business!

While we are eager to continue to bring the fun and wonder of the Mayu Silk Art Experience to everyone who seeks it, we are keenly aware that the world is in the midst of a global pandemic.  In this unusual time, as well as at all other times, the well-being of our staff, guests, customers and community are of the utmost importance to us. 

In order to continue to operate our studio and events safely and with as little disruption as possible, we have implemented the following protocols until further notice.

COVID UPDATE & POLICY

Updated 11/16/2022
MASKS ARE NO LONGER REQUIRED INDOORS, PER THE ORANGE COUNTY HEALTH DEPARTMENT. HOWEVER, WE ENCOURAGE THE WEARING OF MASKS, AND OUR TEAM MEMBERS WILL REMAIN MASKED FOR AS LONG AS THEY CHOOSE.

THE GOVERNOR OF CALIFORNIA HAS ANNOUNCED THAT THE STATE OF EMERGENCY FOR COVID-19 IN CALIFORNIA WILL END ON FEBRUARY 23, 2022. 
Visitor Safety
  1. We ask all guests to sign in with a phone number or email address. You can do this in person or by making an appointment online at www.mayusilkart.com/visit (or through AirBnb, Tripadvisor, etc.).
  2. Ensure all visitors, staff and participants observe masking and physical distancing protocols as set forth by current CDC and Orange County Health Department, and ADA guidelines.
  3. If you are sick, or think you may be, or if you have been to areas with a widespread outbreak in last 14 days, please reschedule your appointment after you are feeling well and have been symptom-free for at least 7 days.
  4. To comply with health department requirements, we will ask that all guests and staff maintain a minimum 3-foot distance whenever possible. This does not apply to members of your family or living unit. 
  5.  On-site events of more than 20 participants may be set up on a staggered-arrival basis to allow for more breathing room.
  6. Disposable gloves, aprons and hand sanitizer will be provided at each work station.
  7. All guests and staff are asked to wash their hands with soap and water after using the restroom, or whenever they have touched their mouth or face. Two wash stations are available in the studio.
  8. Other than personal water bottles and beverages in cans, food and beverages may be served only during private events and visits, at an area separated from where the painting activity is taking place..
  9. During pandemic conditions or whenever there is a health concern around large gatherings, we will do our best to stagger appointments and/or assign separate work stations for each reservation. However, there may be some crossover. For this reason, you may be asked to wait in the lobby or outdoors/in your vehicle until we are ready for your session to start. 
 
  • ​We are available for larger off-site events and will ask hosts to assure our guests and team members will not be made to feel pressured to remove their masks or expose themselves unnecessarily to close contact with others.

Additional Guidelines for our Staff 
  1. Each team member should self-monitor their health and wellness. If a team member exhibits or reports COVID- or flu-like symptoms, or if a temperature of more than 37.5 degrees centigrade is recorded, then the staff member should be sent home with instructions to see a doctor and/or provide a negative COVID test before returning to work, with a report of any COVID diagnosis recorded in the office.
  2. All staff will wear masks if mandated by local health officials, and will be free to wear masks at any time they feel so inclined, even after pandemic guidelines have relaxed.
  3. All team members, guests and participants are reminded to practice social responsibility and to monitor their own health conditions, avoiding attendance of events if they are unwell.

Facility Management
  1. We maintain a daily regimen of cleaning and disinfection of premises, especially frequently-touched surfaces and items. We will close off the use of any items or areas which cannot be sufficiently cleaned and disinfected.
  2. We have placed hand sanitizers in easily accessible locations, so that participants and staff may disinfect their hands (e.g. after touching door handles). Lysol wipes are also provided. We have two sinks available for washing of hands.
  3. We admittedly love cash, but we do offer a variety of touch-free payment options.

Public Communication 
For the safety of our guests, vendors, students and staff, in any situation where a pandemic or health warning has been announced, we will endeavor to:
  1. Proactively communicate the precautions in place in terms of social distancing, masking, visitor registration, and temperature screening, etc.
  2. ​Pre-empt and manage the expectations of visitors, participants, and partners by informing them of our safety and health policy before they arrive for their visit.
  3. Place notices and posters in prominent places to remind patrons to comply with relevant prevention and control measures (e.g. avoid shaking hands with other event participants and practice good personal hygiene).
  4. Appeal to visitors, participants, and partners to cooperate by practicing good hygiene, monitoring their health, and staying away from venues and events should they feel unwell (and see a doctor as soon as possible), and, finally, maintaining a physical distance of 3 feet from others whenever possible.
  5. Encourage visitors, participants, and partners to acquaint themselves with the facts of the outbreak and its spread, sharing them with the community to avoid Covid-19-related stigmatization or discrimination.
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